Almost everyone today has a smart phone or tablet. Most of your customers have them, as do your employees. You might think these devices are merely distractions. Some of your staff members likely play games or browse social media when they should be working. However, you can use tablets and smart phones as valuable tools for your business. You just need to know which apps to utilize.
Below, you’ll find a list of app types any business would find useful. Use these apps to boost productivity, improve relationships with customers, and keep better track of your company’s processes.
Communication represents one of the most important aspects of a successful business today. You need the ability to communicate with your employees and teams on a constant basis, and communication apps allow you do to that. However, email might not move fast enough for your business. You need instant messenger of some kind, even if you just text your employees.
Customer-Relationship Management Apps
Communication apps keep you in touch with your employees. But you still need mobile tools that connect you to your customers. CRM (customer-relationship management) apps help you increase customer satisfaction because they give you fast access to customer data. You’ll know a person’s sales history when they come to you for assistance, and this information helps you tailor your services to each customer individually. Live chat app tools can also foster good communication between you and customers and give them the information they need in real-time.
Cloud Document Creation Apps
Even if you can communicate with your employees over text, you cannot use regular communication apps to illustrate concepts, graphs, and other complicated data. You’ll need document creation apps that allow you to share information over the cloud. Your employees won’t miss out on graphics or details if you have to send them a report.
To-Do List Apps
Sometimes you and your employees become so busy you lose track of all the tasks you have to finish in a day. But if you have a good list app of some kind that allows you to check off what you’ve accomplished, you won’t miss any of your duties.
You want to foster innovation in your business since new ideas can help you stand out from others in your industry when you bring something exciting to the table. But if your employees don’t have a way to record their great ideas, they can’t improve your business. Your employees also need a means of recording when they have problems as well. Otherwise they might not remember enough to help you eliminate those problems later.
Apps like those listed above turn your employees’ mobile devices into tools rather than distractions. Implement them at your company to see it become more productive than it has ever been.